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Deleting PMs

Posted: August 11th, 2020, 12:05 am
by Daniel
Hi Andy I am finding that I cannot delete any of my PMs, as anybody else had the same problem.

Re: Deleting PMs

Posted: August 11th, 2020, 1:45 am
by Danny D
Daniel wrote: August 11th, 2020, 12:05 am Hi Andy I am finding that I cannot delete any of my PMs, as anybody else had the same problem.
Hi Daniel. Yes, that is a problem. There is only one way I have found that allows you to delete private messages. You have to open the message like you are going to read it. There is a "X" or delete icon at the top right corner next to the QUOTE icon. Pressing the X will allow you to delete the message. Unfortunately, we can only delete one at a time using that method.

Dan :cheers1:

Re: Deleting PMs

Posted: August 11th, 2020, 8:24 am
by Andy
It's a known issue with the phpBB software.

As Dan says, the only way to delete PMs is individually using the cross icon. :rant:

Re: Deleting PMs

Posted: August 11th, 2020, 9:20 am
by AJ Allen
Andy wrote: August 11th, 2020, 8:24 am It's a known issue with the phpBB software.

As Dan says, the only way to delete PMs is individually using the cross icon. :rant:
I believe this bug was fixed in the most recent version. However, also think there is a fix for this, by replacing a few lines of code in one of the php files. Here is a link to the fix on github. The "bad" code is highlighted in pink, and the replacements in green. Might be worth making a backup of the files, and then trying the fix? Can always revert if it doesn't work correctly eh?

https://github.com/phpbb/phpbb/pull/5821/files

Cheers, AJ

Re: Deleting PMs

Posted: August 11th, 2020, 10:18 am
by Daniel
Thanks Guys much appreciated,all deleted now.

Re: Deleting PMs

Posted: August 11th, 2020, 2:47 pm
by AJ Allen
I'm going to take a guess and say perhaps Andy tried the delete fix I linked to? Reason I say that is I went and tried a a bulk delete of a whole page, and it was successful! I do note there is something a bit screwy up at the top of forum pages with the board index link etc doubled up, not sure what that is. But I'm sure that will get tracked down.... I found a thread that discusses this message. https://www.phpbb.com/community/viewtop ... &t=2396901

in the meantime, I am happy that I can bulk delete messages at least :clapping:

Cheers, AJ

Re: Deleting PMs

Posted: August 11th, 2020, 2:54 pm
by AJ Allen
Oh, and now that exception error message is gone... AND I can still bulk delete, just did another page of old messages. Sure that's going to make people happy!! :cheers1:
Cheers, AJ

Re: Deleting PMs

Posted: August 11th, 2020, 3:05 pm
by Andy
I've just updated the board to 3.3.1 and it appears to have fixed the issue with deleting multiple PMs.

It broke something else though which it's taken me ages to sort out. :rant:

The forum software is so complex it gives an old php web designer like me headaches. :ill:

Re: Deleting PMs

Posted: August 11th, 2020, 3:15 pm
by AJ Allen
Andy wrote: August 11th, 2020, 3:05 pm I've just updated the board to 3.3.1 and it appears to have fixed the issue with deleting multiple PMs.

It broke something else though which it's taken me ages to sort out. :rant:

The forum software is so complex it gives an old php web designer like me headaches. :ill:
Yeah, I can imagine. I'm fine with simple stuff, can find my way around most of the WordPress php files without too much problem, but most of those aren't too complex. Anyway, good to see you have it all working again. :naughty: Thanks for updating!

Cheers, AJ

Re: Deleting PMs

Posted: August 11th, 2020, 5:17 pm
by Jimbo
Here in Canada there are a lot of people who would also like to delete a PM.
...am I in the wrong thread?😳